Tax practitioners also may create myVTax accounts so that their clients can allow them access to their tax accounts. Access to client tax accounts is limited to the account types currently available in myVTax.
myVTax relies on modern web browser features to display correctly.
Web browsers are FREE so there is no reason to not upgrade your browser. By using an out-of-date browser, you leave your computer open to security vulnerabilities that can put your personal information at risk, especially if you use it to do any form of secure communications.
Our recommended web browsers are:
The minimum requirements to use myVTax are:
Please contact the Vermont Department of Taxes, Taxpayer Services Division at (802) 828-6802 or myVTaxSupport@vermont.gov.
Click the "Sign Up" hyperlink in the Sign in panel on the myVTax Home Page.
From there, you may:
A valid e-mail address is required in order to sign up for myVTax. Your e-mail will be used to:
Please follow these steps to reset your password:
Please follow these steps to reset your username:
If you know your password and need to change it, please follow these steps:
Please follow these steps:
Please follow these steps to close your tax account in myVTax:
Please follow these steps:
In order to Change or Amend a Return filed on myVTax, you will first need to click into the appropriate period page, and then select the File or Amend a Return link.
Yes. We use a Secure Socket Layer (SSL) certificate to encrypt traffic from your device to our servers.
Security codes contain 6 characters that you will receive by email or text the first time you log in to myVTax, or when you log in from a new browser or device. This is a method of dual factor authentication to help protect your account's security.
Once you have received a security code you can log into myVTax using your username, password, and security code. When logging in you are asked if you want to trust this browser or not. If you select to trust the browser, you will not have to acquire a new security code unless you log into myVTax from a new browser or device.
Important: The button to trust this browser uses cookies to store your preference on your computer. If you delete your browser's cookies or your browser does not allow for cookies to be saved, you will not be able to trust your browser. Many companies clear browser cookies on office computers nightly, or do not allow them to be saved at all. If this is true for your company and you cannot set an exception for the Vermont Department of Taxes, you may need to acquire a new security code on each log in.
There are a few steps to take if you are not receiving your security code:
Important: To protect the safety of myVTax accounts, Vermont Department of Taxes staff will not change email addresses or phone numbers over the phone for a myVTax account. It is important to confirm you are entering the correct email address or phone number when you register for your account.
The button to trust this browser uses cookies to store your preference on your computer. If you delete your browser's cookies or your browser does not allow for cookies to be saved, you will not be able to trust your browser. Many companies clear browser cookies on office computers nightly, or do not allow them to be saved at all. If this is true for your company and you cannot set an exception for the Vermont Department of Taxes, you may need to acquire a new security code on each log in.
The Login Page has been redesigned to accommodate new account types and links. The homepage contains hyperlinks to many common requests that can be completed without a login, such as File a Return, Make Payments, Respond to a Notice of Intent to Assess or other Correspondence, File an Extension and Check the Status of Your Return.
The "I Want To..." section will include a wide variety of options allowing you to Manage and File Returns, Send Messages, Add Accounts, and Grant Access among other options.
The Manage my Profile button will take you to your profile where you can Update your Password, Change your Name, Manage Account Access, Change your Secret Question, Change your Authentication method, Manage Bank Accounts, and Change your Email Address.
You will need to fill out all required fields indicated by the red asterisks in the upper left-hand corner to make a payment. Please note, you can also save your bank account information for future use by selecting the Yes button at the bottom of the Bank Account Section.
A Breadcrumb Trail will be available at the top of the screen if you need to click back to a previous page by clicking on the appropriate hyperlink.
You can find several helpful guides and video tutorials on the Department of Taxes website here. Video tutorials include:
Before you can allow your accountant or third party tax preparer access to your account in myVTax, your accountant or third party preparer must first register in myVTax. See the FAQ below: "I need to establish a myVTax account to pay my taxes and my client's taxes. What do I do?"
Once your accountant or third party preparer has registered and given you their username:
For more information, see the step-by-step Instructions: Granting Tax Professional Access to a myVTax Account
Please follow these steps to determine who has access to your account:
You will need to register with myVTax as a third party. To do this, please follow these steps:
For more information, see the step-by-step Instructions: Granting Tax Professional Access to a myVTax Account
You may make a payment from the myVTax Home Page without logging into myVTax. Please follow these steps:
For video instructions on how to make an e-payment, click here.
You may cancel a payment request until 4 p.m. the date the payment is scheduled to be made. If you request a payment be made the same day, you may cancel the request until 4 p.m. the same day. If you request a payment be made three weeks from now, you may cancel the request until 4 p.m. the date the payment is scheduled to be made three weeks from now.
If the payment was made from within a myVTax account, please follow these steps:You can request a payment plan from within your account, and individuals can also request a payment plan as a non-login.
To request a payment plan from within a myVTax account, please follow these steps:The best time to submit a PTT return is after the closing. The return can be saved and accessed later before submitting to the town. Once the return is ready for submission to the town, you can check the box on the final step that indicates the return is ready to be reviewed by a town clerk and save.
Important: Once you've submitted the return to the town clerk, you cannot make additional alterations without the intervention of the town.
Once the return is submitted to the town clerk, users cannot adjust the return without the town releasing the return to the taxpayer. The town clerk can achieve this by editing the return from their town queue, unchecking the box on the final step that indicates the return is ready for town clerk review, and saving the return. This will allow the preparer to edit the return and re-check that box to send the return back to the town.
It is okay if the deed takes longer to record than 60 days. This question is asked to help town clerks manage their workflow and expectations surrounding recordings.
Only one SPAN number can be entered per return. You should enter the information for the "parent" parcel (largest parcel or parcel with homestead) on the main return, then use the system's attachment functionality to include information on the additional parcel(s).
The verification code is used by the attorneys involved in the closing to share and edit the return. If you have saved or completed the return while logged into a myVTax account, you will always have quick access to the return through your Activity Center. However, other attorneys will need the email address associated with your account and the verification code to access the return on myVTax.vermont.gov (myVTax). If you are completing a return without logging into myVTax, both you and other attorneys involved will need the verification code and e-mail address that you provided when beginning the return to later access the return.
You must bring the paper copy of the return printed from myVTax and evidence of the transfer (ex: deed, bill of sale, etc.). The town clerk will have record of the return in myVTax and can access it with the information shown on the printed copy.
There is no longer a $5 fee for electronic filing with the Department. Filing on myVTax is free.
The Commissioner's Certificate number is the letter ID printed on the top right corner of the certificate. This ID will consist of ten numbers.
When you file a return, one of the steps asks you to print a pre-filled voucher prior to submission. You can also print a pre-filled voucher from the activity section when you access a saved return. These links can be used both prior to sending and after sending to the Town Clerk to print a voucher.
The PTT and LGT returns allow preparers to navigate to the next step even when required information is missing. To do this, you must click the check box at the bottom of the screen for a step where you are unable to complete all required fields. You cannot submit the return without going back and completing the required fields and unchecking that box to indicate you are finished with that section.
Important: Once you have completed all required fields on a step you must also uncheck the box to submit the return.
Please follow these steps:
Please follow these steps:
If you've received a first or second notice of assessment, you have the right to appeal your assessment. Appeals must be received within 60 days of the mailing of the notice. When appealing on myVTax please make sure to enter the letter ID associated with your first or second notice of assessment.
An appeal is appropriate if:
An appeal is not appropriate if:
When submitting your appeal, it is important to be as specific and clear in your position as possible. The Department requires you to attach documentation supporting your position.
To learn how to submit documents for appeal, please see the FAQ "Responding to Correspondence."
Once the Department receives your appeal, you will receive an acknowledgement letter that your appeal was received and will be reviewed. Once the Department has reviewed your appeal, it may:
The time it takes the Department to review appeal cases varies depending on the complexity and facts of the case. We strive to respond to all appeals timely. Generally, you can expect to hear from us within 60 days from when you file your appeal.
The Department does not take collection actions on debts that are in appeal, but penalty and interest does continue to accrue. If you are not successful in your appeal, you will be liable for all the additional penalty and interest that has accrued during the appeal period. You may pay the disputed amount to stop the accrual of further penalties and interest. If you prevail in your appeal, the payment is refunded, potentially with interest.
If you've received a notice of intent to assess, you can dispute the Department's findings before an official notice of assessment is issued. Disputing a notice of intent to assess is meant to be a more informal process than an appeal. When completing a dispute on myVTax please make sure to enter the letter ID associated with your notice of intent to assess.
Disputing your notice of intent to assess is appropriate if:
Disputing your notice of intent to assess is not appropriate if:
It is important to be as clear and specific as possible in your dispute. The Department requires you to attach documentation supporting your position.
To learn how to submit documents for a dispute, please see the FAQ "Responding to Correspondence."
When the Department receives your dispute, you will receive an acknowledgement letter that we are reviewing the information. Once we have completed our review, one of three actions will occur:
The time it takes the Department to review dispute cases varies depending on the complexity and facts of the case. We strive to respond to all disputes timely. Generally, you can expect to hear from us within 60 days from when you file your dispute.
The Department will not begin collection action while an intended assessment is disputed, but if you are not successful in your dispute, penalty and interest may be included in the ultimate assessment.
If you've received a notice of refund reduction, you have the right to appeal. Appeals must be received within 60 days of the mailing of the notice. If you received a refund check for less than you expected, you can still cash that refund without forfeiting your right to appeal. When appealing on myVTax please make sure to enter the letter ID associated with your notice of refund reduction.
An appeal is appropriate if:
When submitting your appeal, it is important to be as specific and clear in your position as possible. The Department requires you to attach documentation supporting your position.
To learn how to submit documents for an appeal, please see the FAQ "Responding to Correspondence."
Once the Department receives your appeal, you will receive an acknowledgement letter that your appeal was received and will be reviewed. Once the Department has reviewed your appeal, it may:
The time it takes the Department to review appeal cases varies depending on the complexity and facts of the case. We strive to respond to all appeals timely. Generally, you can expect to hear from us within 60 days from when you file your appeal.
If you've received a notice of intent to reduce refund, you can dispute the Department's findings before an official notice of refund reduction is issued. Disputing a notice of intent to reduce refund is meant to be a more informal process than an appeal. When completing a dispute on myVTax please make sure to enter the letter ID associated with your notice of intent to reduce refund.
Disputing your notice of intent to reduce refund is appropriate if:
Disputing your notice of intent to reduce refund is not appropriate if:
It is important to be as clear and specific as possible in your dispute. The Department requires you to attach documentation supporting your position.
To learn how to submit documents for a dispute, please see the FAQ "Responding to Correspondence."
When the Department receives your dispute, you will receive an acknowledgement letter that we are reviewing the information. Once we have completed our review, one of three actions will occur:
The time it takes the Department to review dispute cases varies depending on the complexity and facts of the case. We strive to respond to all disputes timely. Generally, you can expect to hear from us within 60 days from when you file your dispute.
The Department will not begin collection action while an intended assessment is disputed, but if you are not successful in your dispute, penalty and interest may be included in the ultimate assessment.
To respond to correspondence from the Department, please follow these steps: